833-510-0332 (2024)

FAQs

Does McDonald's refund if you don't pick up? ›

If you fail to collect it within 20 minutes, your order will be discarded without replacement or refund. If you place an order for table service or delivery to curbside and you're not there to collect your order, we will keep the food for a maximum of 20 minutes.

My order is not correct or is missing items:

We're sorry about your order. To report and resolve any issues, first identify who was handling your delivery—Uber Eats or DoorDash. Check the bottom of the receipt in your email to find out the vendor. Please contact Uber Eats at 866-987-3744 or DoorDash at 833-510-0332.

You can only redeem one McDonald's deal per person, per visit.

When you place your order in the app, your order is completed and the restaurant charges your registered payment card. Remember, never use the McDonald's app while driving! Order in the app safely and come to the selected McDonald's restaurant. Once you arrive, enter your Curbside spot or table number in the app.

McDonald's Supply Chain and markets around the world sprang into action to find a new home for surplus food. We changed our food donation policy so ingredients like meat, lettuce, milk and cheese that could be donated directly to food banks – reaching communities faster and with far larger quantities than ever before.

We aim to contact you within a few days of receiving your application but if you don't hear from us, don't panic. There may be a large number of applications so it's taking a while to review them all or there may not be any positions currently available that suit your profile.

Recent benchmark data from the 23rd Annual Drive-Thru Study underscores this, revealing an average order accuracy rate of 86%, signaling that improvement is essential for enhancing customer satisfaction and operational profitability​​.

What do I do if there was food missing from my order? Please contact the restaurant where you received your order and a crew member there can help.

At 1500 points, you can get small fries, medium salad, regular McCafé®, mini McFlurry®, hash brown, a regular drink or donate £1.50 to one of our partner charities.

Do McDonald's points expire? ›

Unfortunately, nothing can last forever. Your points will expire on the first day of the month after the sixth month from the day your points were earned. Plenty of time to save up for your favorite!

Points are deducted from accounts in two ways; when they are redeemed for a reward or when they expire.

How to Get McDonald's Fries for Free. The Golden Arches is offering a promotion every Friday until the end of 2024. Free Fries Friday is available exclusively through the McDonald's app. Order at least $1 of food or drink off the menu and you'll score a free medium French fry with your order.

McDonald's accepts cash, credit/debit cards, Apple Pay, Google Pay, and McDonald's gift cards.

McDonald's Kiosk aka Self-Order Kiosk - Kiosk Machine.

You can cancel your original order using the “Cancel Order” button in your order details. Once your order starts being prepared, you cannot cancel your order. You can get updates on your order progress in the app.

If we have already taken payment for your McDelivery order, we will refund you as soon as possible but in any case, we aim to provide a refund within seven (7) days. 3.12 McDelivery orders are for your own consumption only. You must only place McDelivery orders for your own consumption and not for business reasons.

Hiring is handled at the store level. Please reach out to the store where you applied by visiting the McDonald's Restaurant Locator page for store contact information and speak with the hiring manager regarding the status of your McDonald's job application.